"Pergola" is an Italian word that originally meant an outdoor structure designed to support climbing plants. Roof beams and rafters gave the plants something to cling to and over time, the pergola became a naturally shaded outdoor area. Pergolas were originally largely ornamental and freestanding, but could also be attached to the house. Like the patio, the meaning of the word was adopted in English speaking countries and its meaning expanded to include a variety of structures.
Today's pergolas often have metal, thatch, polycarbonate or other types of roofs and can be either attached to the home or detached. Detached pergolas can be square, rectangular, hexagonal, octagonal or even circular.
I love excellent customer service, and I love companies who value their clients/customers enough to want to improve their experience with feedback. It meant so much to have someone as professional, knowledgeable and empathetic as Adam come out and do a job not only promptly, thoroughly but sympathetically, during a most vulnerable time. Its not solely the service that counts, but the heart and intention behind it, that truly makes it indispensable. All the best, Nade
Nade Krstevska - Sunshine - VIC
